I’m Ben, and I’ve been doing this since 1995. In nearly three decades of turning wrenches and pins across Cherry Hill and the rest of South Jersey, one question comes up more than almost any other from business owners: “Do I really need to replace all my locks, or is there another way?” The answer — nine times out of ten — is a commercial lock rekey. It’s faster, more affordable, and when done right, just as secure as slapping brand-new hardware on every door. Let me break it down for you.
What Exactly Is a commercial lock rekey?
Rekeying means we go inside the lock cylinder and swap out the tiny pins that respond to your key. Change the pins, and the old key no longer works — period. Your lock stays on the door, the hardware stays the same, and nobody’s cutting a check for new deadbolts across twelve offices. For a multi-door business in Marlton or a retail strip near the Moorestown Mall in Moorestown, that math adds up fast.
A full lock replacement, on the other hand, means new hardware, new installation labor, and sometimes new door prep if the bore pattern doesn’t match. There’s a time for that — old, worn-out cylinders, outdated security grades, or an upgrade to a modern access control system — but it’s not always the right call.
When Should Your Business Schedule a commercial lock rekey?

Most businesses wait too long. They change staff, lose track of who has keys, and then act surprised when something goes missing from the back office. Here are the situations where we get called out to Haddonfield boutiques, Pennsauken warehouses, and Cherry Hill office parks on a regular basis:
- Employee turnover: Someone left — voluntarily or not. Did they return every key? Exactly.
- Lost or stolen keys: One missing key is all a bad actor needs.
- New ownership or management: Just took over a location near the Cherry Hill Mall on Route 38? Don’t assume the previous owners collected all the copies.
- Post-break-in or attempted break-in: Even if nothing was taken, your lock may have been compromised.
- End of a lease cycle: Especially relevant for property managers across Cherry Hill and Marlton who flip commercial units regularly.
- Seasonal staff offboarding: Retailers near Voorhees Town Center in Voorhees, this one’s for you.
Rekeying after every major staffing change isn’t paranoia — it’s just good business. A $75 rekey beats a $7,500 burglary claim every single time.
— Ben, Ben’s Lock & Key
Rekey vs. Replace: A Straight-Up Comparison

People always ask me, “Ben, which one should I do?” It depends on three things: the condition of the lock, the security grade needed, and budget. Here’s a quick look:
| Factor | Rekey | Full Replacement |
|---|---|---|
| Cost | Lower (labor + pins only) | Higher (hardware + labor) |
| Time on-site | 15–30 min per lock | 30–60 min per lock |
| Lock hardware | Stays in place | New hardware installed |
| Security outcome | Excellent (if lock is sound) | Excellent + possible upgrade |
| Best for | Staff changes, lost keys | Worn locks, security upgrades |
If your locks are builder-grade — and a lot of the commercial units I visit near Brace Road in Cherry Hill absolutely are — then a rekey is only part of the solution. We’ll tell you honestly. That’s kind of our thing.
Master Key Systems and Commercial Rekeying
One of the smartest moves a growing business can make is combining a rekey with a properly designed master key system. Your manager gets one key that opens every door, department leads get keys limited to their zones, and cleaning staff get access only to common areas. No chaos, no key ring the size of a hubcap. We do this for offices, medical practices, and multi-tenant properties all over Cherry Hill and surrounding towns.
Curious how that works in practice? We put together a detailed breakdown in our post on streamlining your business security with a master key system — worth reading before your next rekey appointment.
What Our Commercial Rekeying Process Looks Like
We’re not in the habit of showing up, drilling around for an hour, handing you a bill, and disappearing. Here’s what a typical visit from Ben’s Lock & Key looks like:
- Security walk-through: We assess every entry point — front, back, side access, interior offices. Yes, including that sliding door to the loading bay everyone ignores.
- Cylinder inspection: We check each lock for wear, damage, or tampering before touching a single pin.
- Rekeying: Pins are replaced to match a new key pattern. Old keys are dead on arrival.
- Master key setup (if needed): We organize your key hierarchy on the spot.
- Test and verify: Every lock, every new key, tested before we pack up.
- Honest recommendations: If a lock should be upgraded, we’ll say so — no pressure, just straight talk from someone who’s been doing this since before GPS was a thing.
For businesses thinking beyond rekeying — toward keypad entry, fobs, or electronic access logs — our guide to modern access control for businesses covers all of it. Sometimes a rekey is just the first step toward a smarter, fully integrated setup.
We serve businesses throughout Cherry Hill, Marlton, Haddonfield, Moorestown, Pennsauken, and all of NJ. Whether you’re a solo practitioner near Kings Highway in Haddonfield or managing a multi-unit commercial property off Rt. 73 in Marlton, we’re your local commercial locksmith in South Jersey. For everything we offer businesses across the region, check out our complete commercial locksmith guide for South Jersey businesses.
And if you’re a new homeowner who just bought near Haddon Lake Park in Haddon Township and found your way here — we do residential rekeying too. Read why you should rekey when moving into a new home before you assume those locks are safe.
The Associated Locksmiths of America (ALOA) consistently recommends rekeying as a first-line security measure after any change in key custody — and after nearly 30 years in the trade, I’d say they’re right on the money.
Ready to Secure Your Business? Call Us Today.
Don’t wait for a problem to remind you your locks are overdue. Whether you’re in Cherry Hill or anywhere across South Jersey, Ben’s Lock & Key is ready to come to you, assess your situation honestly, and get your business secured — usually the same day you call.
I had an outstanding experience with Ben’s Lock and Key in Cherry Hill. They were extremely timely, professional, friendly, and incredibly knowledgeable.
Rand R. Cherry Hill, NJ